Questions about Palais Hassoun, answered plainly

Palais Hassoun is a privately owned Indo-Moorish palace and garden estate in Oulad Hassoune, 25 km from Marrakech on the road to Fès. It has 11 keys: 9 rooms and suites in the palace and 2 garden villas, set in 2 hectares of gardens around 1,700 m² of arcades, domes and salons. You can book it room by room, or privatise the whole estate for one party at a time.

Palais Hassoun is 25 km from Marrakech, on the road to Fès, and 10 km from the Palmeraie. The “km 18” in the postal address is a road marker on the route de Fès, not the distance from the city. The estate is far enough out for silence, and close enough to drive in for dinner in the medina.

Palais Hassoun has 11 keys. Nine are in the palace: four Deluxe rooms of about 46 m² and two Junior Suites of about 54 m² on the garden side, two Orientale Loft Suites of about 80 m², and the Suite Royale of about 120 m² on the rooftop. The other two are garden villas, each about 80 m² with a 40 m² lounge under the veranda and a private pool, standing apart among the palms.

Palais Hassoun sleeps 22 guests across its 11 keys: the rooms and suites of the palace and the two garden villas. Breakfast comes with every key. For a larger wedding or event, the house coordinates lodging for other guests in the Palmeraie and in Marrakech, and arranges the transfers.

The estate covers 2 hectares of gardens around 1,700 m² of built palace: arcades, domes, salons, terraces and the great pool. It keeps a positive ecological balance, with a solar plant on the roof and its own composting for the gardens. Every key comes with the gardens, and you are free to walk them.

Palais Hassoun is privately owned and kept by Alain and Eliane. The art collection throughout the palace belongs to Alain Zurcher, who gathered it over a lifetime and placed every piece himself, with no decorator involved. On request, the house gives guests a private visit of the collection, room by room.

Yes. Palais Hassoun is selected by the MICHELIN Guide, in its hotel selection for Marrakech. The estate has 11 keys in all, 9 in the palace and 2 garden villas, 25 km from the city on the road to Fès. Some listings count only the palace rooms, which is why you may see the figure 9.

The collection of Alain Zurcher fills the palace: first arts of Africa, carvings from Asia, orientalist canvases and antique books, hung and placed through the salons, corridors and rooms rather than kept in a gallery. The house walks its guests through it privately, room by room, and tells them where each piece came from.

Either. You can book the rooms, suites and garden villas one by one, with breakfast included, or privatise the whole estate for your party alone, with no other guests on site. When you write, tell the house which you have in mind; for more than four rooms, ask about privatising the estate.

Yes. Breakfast comes with every key, and the house serves it wherever you like: in the shade of the olive trees, on a terrace, or at your own door. The staff and the gardens come with every key too. For lunch, dinner at the chef's table or the cooking atelier, ask the house.

Yes. Each of the two garden villas, Garden Villa 1 and Garden Villa 2, has its own private plunge pool, heated in winter, and a 40 m² lounge under the veranda. Each about 80 m² within, they stand inside the palace estate, so breakfast, the staff and the gardens come with them. The great pool before the palace façade belongs to the house.

Yes. Every key has reversible air-conditioning, which heats in winter and cools in summer, and some have an open fire: the Suite Royale keeps a fireplace for the winter months. The private pools of the two garden villas are heated in winter as well.

Yes, children are welcome. The garden villas suit families best: each has an XXL bed with room for a third guest or two children, a veranda lounge that lives outdoors most of the year, and its own pool, heated in winter. In the palace, one extra bed can be added to a room. Tell the house the children's ages when you write.

Yes. One extra bed can be added to a room, and up to three extra beds on a single booking or privatisation. Mention it when you write, with the number of guests.

Yes. The palace has its own hammam, and the house offers a spa experience, hammam and massage, reserved for you alone with its therapists. Every key has wellness products from Marrakech ateliers. There is also the great pool before the palace, and each garden villa has a private pool of its own.

Yes. The chef's table serves Moroccan gastronomy, its classics revisited, indoors beneath great steel arches or outdoors among the olive trees. The house can also serve dinner on the private terrace of the Suite Royale, and it arranges a cooking atelier at the chef's side for its guests.

Yes. You can privatise the whole estate for one party at a time: the palace, its 2 hectares of gardens, the great pool, the salons and the terraces, with the house's staff and chef. No other guests stay while you are there. It is how the house prefers to hold a wedding or a celebration, and it quotes each one for its event.

Up to 300 guests at a seated dinner, and about 200 standing for a reception around the terrace and the pool. Palais Hassoun hosts one event at a time, so the whole estate is yours. It also sleeps 22 of your guests, and the house coordinates lodging and transfers for the rest.

The estate sleeps 22 wedding guests across its 11 keys: the rooms and suites of the palace and the two garden villas. For the rest of your guests, the house coordinates lodging in the Palmeraie and in Marrakech, 25 km away, and arranges the transfers on the night.

The house does not publish rates, because every stay and every celebration is shaped around its party. It answers each enquiry personally, within a day, with a price for your dates rather than a printed tariff. Breakfast, the staff and the gardens always come with a key, and the house quotes a privatisation for its event.

Write to info@palaishassoun.com, call +212 6 62 55 72 99, or send a message on WhatsApp to +41 76 433 40 45. The enquiry page will also compose the letter for you, with your dates, the rooms you would like and anything you want arranged. A person replies within a day, in French or English.

Within a day. Someone from the house reads every message, whether it comes by email, phone or WhatsApp, and answers it personally in French or English; no automated desk stands in between. Couples and their planners can arrange a site visit in the same exchange.

Every enquiry receives a personal answer in French or English, and the staff at the palace also speak Arabic. Write in whichever of the two you prefer, by email, by phone or on WhatsApp, and a person from the house replies within a day.

Palais Hassoun is in the countryside of Oulad Hassoune, 25 km from Marrakech on the road to Fès; the postal address reads “route de Fès km 18”, which is the road marker. Tell the house when you arrive and it will direct your driver, or arrange one for you. Directions and a map are on the contact page.